Video Tape Rescue Service

What does the Video tape Rescue Service include ?
 

Can we rescue your video tape recording ?

 Snapped or Torn Video tape.

We can repair (splice) the broken videotape together or re-attach it to the spool. When the repair has been completed we convert the rescued video to a digital file and then transfer it to a DVD.
Please note that due to the way the picture on the videotape is recorded there may be a some interference displayed on the DVD at the point the videotape is repaired /spliced. If we have carried out a repair to the video tape we recommend that it is not played in a domestic video player or camcorder as this may damage the machine (the repaired video tape will be labelled with a warning as appropriate)

Video tape Rescue & Transfer to DVD Online Order Form > > >

Video tape twisted, crumpled or screwed up.

We can cut out the section of the video tape that has been twisted or screwed up and repair / splice the video tape back together, when the repair has been completed we convert the video on the tape to a digital file and then transfer it to a DVD.
Please note that due to the way the picture on the video tape is recorded there may be a some interference displayed on the DVD at the point the video tape is repaired / spliced. If the tape has been spliced we recommend that it is not played in a domestic video player or camcorder as this may damage the machine (the repaired video or camcorder tape will be labelled with a warning as appropriate)

Video tape Rescue & Transfer to DVD Online Order Form > > >

The cassette case is broken or has damaged or missing parts.

The damaged video cassette is striped down and inspected, broken, worn or missing parts are replaced or the video tape is removed and placed into a new cassette housing with a new set of mechanical parts i.e. brakes, guide rollers etc

Video tape Rescue & Transfer to DVD Online Order Form > > >

The video tape won't move, or the video cassette is ejected by the player. 

Inside the video cassette are several mechanical parts including the cassette brake, this is like the parking brake on a car. It stops the tape reels from spilling out the tape when the cassette is outside the player or camcorder. Normally the cassette brake is automatically released when the tape is put into the player / camcorder, however if it fails to release due to faulty parts the tape will not move and in some players will automatically be ejected and in other older players could cause the tape to snap.
We repair or replace the faulty parts, or the video tape is removed and placed into a new cassette housing with a new set of mechanical parts i.e. brakes, guide rollers etc.

Video tape Rescue & Transfer to DVD Online Order Form > > >

The player won't accept or rejects the video cassette 

If problems occur when you push the video cassette into the tape slot on your video player i.e. it stops and is not accepted or the the player rejects it pushing back out again. This is often caused by a slightly bent or distorted cassette case.  To fix this problem the videotape is removed and placed into a new cassette housing with a new set of mechanical parts i.e. brakes, guide rollers etc

Video tape Rescue & Transfer to DVD Online Order Form > > >

D.I.Y Attempted repair !

It looks quite simple and it is relatively easy to gain access to a video tape cassette, usually by removing 4 or 5 small screws however it is not so easy to carry out the repair, re-assemble the video tape cassette and make it operational again. We have had many phone conversation with customers who have found this out to their horror, if this has happened to you then we can help, if possible remove any loose springs and other mechanical parts that could damage the tape in transit and keep the tape spools inside the cassette housing, or just send the spools very carefully pack so that the tape does not become unwound or screwed up causing further damage. We have replacement cassette housing including all the mechanical parts i.e. brakes, tape guides, rollers, flaps, springs etc and can get your tape operational again and transfer the recording to a DVD or DVDs

Video tape Rescue & Transfer to DVD Online Order Form > > >

Mould and Damp related problems

This is becoming more of a problem, when video tapes have been stored for a long time they can be contaminated by mould. If when looking trough the tape window a white powdery substance or growth can be seen then the tape has been contaminated. we strongly recommend that you do not play the tape as it could damage your recording and contaminate your player and other tapes played on the machine.

We can rescue the recording from most Mould contaminated VHS and analogue Camcorder tapes with our Video Tape Rescue Service. The video cassette is striped down, cleaned and inspected, damaged or contaminated  parts are replaced or the video tape reels are removed and inserted into a replacement cassette housing with a new set of mechanical parts i.e. brakes, guide rollers etc. Once the tape has be made operational, the recording will be rescued (captured to a digital file and transferred to a DVD for you). 

Mould contamination usually indicates the presents of moisture, in some cases tapes showing signs of mould may also have other more serious problems: tape ribbon contamination, deterioration due to moisture being adsorbed by the tape, tape welding etc
>more information

 VHS, SVHS, VHSC, SVHSC, video8 ,Hi8 video tapes only

Please Note!  This service is not available for digital tapes i.e. mini DV or digital 8

Mould and Flood Damaged Video tape Rescue Service Online Order Form > > >

The tape has suffered from Flood and Water Contamination

This is becoming quite a problem in the UK and we have rescued recordings from several flood damage VHS tapes recently.

We can rescue the recording from most flood damaged VHS videotapes with our Video Tape Rescue Service. The video cassette is striped down, the tape spools are removed dried and cleaned, any damaged rusty or contaminated  parts are replaced or the video tape spools are  inserted into a replacement cassette housing with a new set of mechanical parts i.e. brakes, guide rollers etc. Once the tape has be made operational, the recording will be rescued (captured to a digital file and transferred to a DVD for you). 

Providing the tapes are sent to us early enough we can usually rescue the recordings with our rescue service, however in some cases where the tape has been contaminated by Sea water / Dirty water more serious problems could be encountered and recovery work may be required >more information

 VHS, SVHS, VHSC, SVHSC, video8 ,Hi8 video tapes only

Please Note!  This service is not available for digital tapes i.e. mini DV or digital 8

Mould and Flood Damaged Video tape Rescue Service Online Order Form > > >

Sorry  NO !

If the video or camcorder tape was not recorded properly or has been accidently erased or recorded over.
Unfortunately we have no way of recovering the recording.

Serious Problems NOT covered by our Rescue Service
(Deteriorated, Contaminated and Physically damaged tape ribbon)

We now offer a Recording Recovery service for  VHS Video tapes and Analogue Camcorder tapes with more serious problems i.e. the tape ribbon has been Contaminated, tape ribbon Welding or Blocking, Large sections of deteriorated or physically damaged tape ribbon, that are not suitable for our tape rescue service, With our Recording Recovery service we capture and convert to digital, as much of the recorded footage as we can recover for you and transfer it to a DVD or DVDa.

VHS, SVHS, VHSC, SVHSC, video8 ,Hi8 video tapes only

Please Note!  This service is not available for digital tapes i.e. mini DV or digital 8

> more information about our Recording Recovery service

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(21) Reviews  4.9 of 5  Video tape Rescue Service (Repair and Transfer to DVD) 

copies of our previous Google checkout  reviews 

accidentally dropped my video camera out of the 20th floor of an apartment block and it smashed to pieces, of course. DVDedit expertly recovered the video media from thMiniDV tape which was badly damaged from the fall and at an unbelievably good price. This is a great service and I cannot recommend it enough.

excellent

Very helpful and pleasant to deal with - very quick turnaround would highly recommend

Excellent customer service. Would definitely recommend.

I was impressed with the fast service and would certainly use this company again and recommend it to others. I was kept informed by email of the progress of my job.

Good promt service. Good quality work

Excellent - Fast and very helpful. Highly recommend

excellent service,very pleased with the results,and communication from the company.will definitly use again and recommend to family and friends

Excellent. Very impressive indeed ... I was absolutely delighted with the extremely friendly, very high quality service and expertise in restoring an old treasured tv film from a white mould/dust covered and snapped 1989 VHS cassette tape ... transferring the film to DVD with briliant results. I will definitely be a return customer.

My vhs tape was 22 years old and all the family thought that it was past repair. As this was the only copy we had in the family I sent my order off to DVD edit. Within 3 days I had an e-mail confirming receipt and another 2 days later an e-mail to confirm that my DVD was in the post. I was most impressed at the response time and when the DVD arrived they had managed to transfer the tape - which we all thought was no good - on to DVD with amazing results. Well done DVD edit for your prompt response and handling of my very precious VHS tape. I would reccommend them to anyone who has a VHS tape which they may think is past repair to use their services.

Quick turnaround, kept up to date with emails all the time, excellent end result! Thanks

(no comment given)

Excellent - very good quality copy and easy to do business with.

I can honestly say that the speed of service and professionalism given by dvd edit is second to none. Not only was my VHS tape fixed (which was of huge relief) but the reassuring and consistent mannner in which I was dealt with was fabulous. Thank you dvd edit for being a rare find of excellence in these busy and poorly customer focussed times. If only every service company could be as efficient! Thanks again - I will be back Alison

very good service and very professional. they restored my wedding tape perfectly.would def use them again.

Fast and excellent service - a pleasure to deal with this company

Very fast and excellent service

Excellent prompt and proffessional service

Five Star Plus - DVDedit kept me informed every step of the way, receipt of my order, when it would be processed, when it was dispatched, until I had received it - could not ask for a better service and I am delighted with the job they did for me. Would highly recommend.

Excellent service and customer communication.

very good and promp

Please make sure all damaged tapes are clearly labelled "Tape Rescue" and if it not obvious some details of the problem would be helpful.