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Video Tape Repair Service

Phone: 01205 871000
Mon to Fri 9am to 6pm


about DVDedit
Set up in May 2005 by Michael Plant, DVDedit is a small independent business, specialising in producing DVDs from your VHS Video and Camcorder tapes / discs

Creating DVDs from your damaged videotapes


Broken  VHS tape

Recordings from your Your  Damaged VHS video and Camcorder tapes
Snapped, Twisted Video tapes, Broken Case missing parts etc

Can be brought back to life again and Transferred to DVDs

with our

Video tape Repair Service

(Including transfer to DVDs)

VHS, SVHS, VHSC, SVHSC, video8 ,Hi8, Digital 8 and miniDV*

* SD Standard Definition only, not all services are available for digital tapes

How does it work ?

The damaged video cassette is striped down and inspected, broken or worn parts are replaced or the video tape is removed and placed into a new cassette housing with a new set of mechanical parts i.e. brakes,  guide rolls etc. If the video has snapped or tangled the tape will be temporarily sliced and a standard video to DVD transfer is carried out. When the DVD has been made it is sent out to you by 1st Class recorded delivery. When we received confirmation that the DVD has arrived safely and all is OK we will return the video tape, if the tape has been repaired we recommend that it is not  played in a domestic video player or camcorder as this may damage the machine (the tape will be labelled with a warning as appropriate).


How much does it cost ?

Video tape Repair and Transfer to a DVD  £24

To ensure we achieve the highest quality we normally transfer around 90 minutes to a DVD although this can often be stretched to 2 hours
For video tapes with recordings longer than 2 hours the recording is split over 2 DVDs (double disc set)
additional costs apply


If you would prefer to download a manual order form >click here
 
 
>Help and additional information


What does our Video tape Repair and Transfer to DVD Service include ?

  • Your video tape is striped down and inspected, repair work is carried out or the tape spools are placed into a replacement cassette housing.
  • Up to 2 hours of rescued recording is captured to a digital file and transferred to a high quality (UK PAL) DVD. 
  • Your DVD will be set up to start playing automatically, no need to find the remote, no advertising or splash screen just your rescued video.
  • Chapter points are incorporated at around 5 min intervals, allowing you to be able to jump forward or backwards easily.
  • The DVD is supplied in a full size DVD case including an insert with your title clearly printed on the front and spine.
  • Your DVD disc is also printed with your title directly on the disc ( We don't use stick on labels )
  • Split postage, for increased security of your special video recordings, we post out your DVD(s) first and it's only when we have received confirmation that the DVDs have arrived safely and all is OK, that we will either return your original video tapes or recycle / dispose of them locally for you, depending on the option you have chosen.
  • The turnaround time is normally 10 working days or less.
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  • VHS
  • SVHS
  • VHSc
  • SVHSc
  • video8
  • Hi8
  • Digital 8
  • miniDV*
( * SD Standard Definition only )


Snapped video tape, torn or pulled out of the spool.



We can repair (splice) the broken videotape together or re-attach it to the spool. When the repair has been completed we convert the rescued video to a digital file and then transfer it to a DVD.
Please note! If we have carried out a repair to the video tape we recommend that it is not played in a domestic video player or camcorder as this may damage the machine (the repaired video tape will be labelled with a warning as appropriate).



Video tape twisted, crumpled or screwed up.

We can cut out the section of the video tape that has been twisted or screwed up and repair / splice the video tape back together, when the repair has been completed we convert the video on the tape to a digital file and then transfer it to a DVD.
Please note! that due to the way the picture on the video tape is recorded there may be a some interference displayed on the DVD in places. If the tape has been spliced we recommend that it is not played in a domestic video player or camcorder as this may damage the machine (the repaired video or camcorder tape will be labelled with a warning as appropriate).



The video cassette case is broken or has damaged or missing parts

The damaged video cassette is striped down and inspected, brotransfer ken, worn or missing parts are replaced or the video tape is removed and placed into a new or reconditioned cassette housing and we convert the recording on the videotape to a digital file and then it to a DVD..


The video tape won't move, or the video cassette is ejected by the player.

Inside the video cassette are several mechanical parts including the cassette brake, this is like the parking brake on a car. It stops the tape reels from spilling out the tape when the cassette is outside the player or camcorder. Normally the cassette brake is automatically released when the tape is put into the player / camcorder, however if it fails to release due to faulty parts the tape will not move and in some players will automatically be ejected and in other older players could cause the tape to snap.
We repair or replace the faulty parts, or the video tape is removed and placed into a new or reconditioned cassette housing we then convert the recorded video to a digital file and then transfer it to a DVD..


The player won't accept or rejects the video cassette

If problems occur when you push the video cassette into the tape slot on your video player i.e. it stops and is not accepted or the the player rejects it pushing back out again. This is often caused by a slightly bent or distorted cassette case.To fix this problem the videotape spools are removed and placed into a new or reconditioned cassette housing and we convert the recording on the videotape to a digital file and then transfer it to a DVD.


D.I.Y Attempted repair !

It looks quite simple and it is relatively easy to gain access to a videotape cassette, usually by removing 4 or 5 small screws, however it is not so easy to carry out the repair, re-assemble the video tape cassette and make it operational again. We have had many phone conversation with customers who have found this out to their horror, if this has happened to you then we can help, if possible remove any loose springs and other mechanical parts that could damage the tape in transit and keep the tape spools inside the cassette housing, or just send the spools very carefully pack so that the tape does not become unwound or tangled up causing further damage. We have replacement cassette housing including all the mechanical parts i.e. brakes, tape guides, rollers, flaps, springs etc and can get your tape operational again and transfer the recording to a DVD or DVDs


Not recorded, Erased or Recorded Over video tapes

No! Sorry, if the video or camcorder tape was not recorded properly or has been accidently erased or recorded over.Unfortunately we have no way of recovering the recording.




(21)Yellow Star Yellow Star Yellow Star Yellow Star Yellow Star Reviews  4.9 of 5  Video tape Rescue Service  

Google checkout independent surveys / reviews 


accidentally dropped my video camera out of the 20th floor of an apartment block and it smashed to pieces, of course. DVDedit expertly recovered the video media from thMiniDV tape which was badly damaged from the fall and at an unbelievably good price. This is a great service and I cannot recommend it enough.

excellent

Very helpful and pleasant to deal with - very quick turnaround would highly recommend

Excellent customer service. Would definitely recommend.

I was impressed with the fast service and would certainly use this company again and recommend it to others. I was kept informed by email of the progress of my job.


>More Reviews

Some Customer Feedback Video Tape Rescue Service Relate


Rating (Cost / Customer Service / Quality) : 5 / 5 / 5
I was worried that my videos were beyond repair, but DVD Edit managed to fix them - the quality is superb and I am so happy to have these special home videos brought back to life! I received a friendly, polite and professional service, and was kept up-to-date throughout the process. I was never made to feel like a nuisance with any questions that I had and I always received a swift, friendly and helpful response. I couldn't recommend DVD Edit highly enough - an utterly brilliant job done. Thank you very much!

Dear Michael
I have received back the DVDs that you have created from the VHS tape that I sent you.  I am astounded at the results.  The VHS tape has deteriorated very badly over the years to the extent that much of it was unplayable.  The DVDs you have created from it are of practically perfect quality.  There are not enough words in the English language to express my delight at the results.  You have rescued for me some very precious memories of the early life of my only grandson and I am so grateful.
With work of this quality you are unlikely to need any recommendations but if you do then you are very welcome to pass on my telephone number to anybody that makes enquiries of your work.

Sunday Post
I sent an email to your Query MobPage regarding transferring camcorder tape to DVD and received a reply the next day which advised I could contact DVDedit, (01205 871000 michael.plant@dvdedit.co.uk), which I did. As two of my tapes had snarled up and broken, and I was not sure what to state as an order. I emailed Michael Plant and he advised just to send the tapes with a note of how many copies of each tape Irequired then he would assess the work and provide me with an estimate. Within two weeks the DVD's were sent to me by first class registered post and when I confirmed that everything was satisfactory my orginal tapes were to be sent back to me.The service I received was excellent and I would recommend this firm to anyone wanting to transfer any type of video footage to DVD. It is such a refershing change to be provided with a professional, courteous and personal service. Many thanks to the Sunday Post Queries MobPage and to Michael Plant DVDedit. My video footage was of family and friends and the DVD's will provide me with many happy memories.



>More Customer Feedback & Testimonials




if you would prefer to download a manual order form >
click here
 


Help and additional information



Online Order Form

You can place your order online with our online order form, once you have completed the form click "Submit" to accept the Terms and Conditions and an order number will be raised, you can change any part of your order by clicking "back" and making the changes (when you click "Submit" a new order number will be raised)

If you are happy with order click "Confirm" your order will then be transmitted to us and a copy will be sent to the e-mail address you have supplied, iyou can pay by debit or credit card by selecting "PayPal" and follow their instructions.you do not need to have a Pay Pal account. If you would prefer to send a cheque or postal order with your tapes select "Paying by Cheque" please make payable to "DVD edit"

Print a copy of your order invoice and send it with your individually labelled video tapes, or send a note with your tapes including Name and Order number.

Manual Order Form (Hand Written)

If you find online order forms difficult or prefer to complete your order by hand then you can print and complete our >manual order form you will need to work out the cost and send a cheque made payable to "DVD edit" with your individually labelled video tapes.

 Letter or note sent with your tapes

If you are not able to print the manual order form you can send a letter or note containing all the relevant details and cheque made payable to "DVD edit" with  your individually labelled video tapes. 

Not sure of video tape recording duration

We understand that if your video or camcorder tape is damaged or contaiminated by mould or flood water and can't be played, it is often difficult for you to know the duration of the recording to be rescued and transferred to DVD. We only charge for the DVDs that we actually make up for you, so if you order a 'double disc set' in case the recording is over 2 hours and we find the recording is less and fits onto a single DVD. If paying by Debit or Credit card online via Pay Pal we can refund the over payment If paying by cheque we are not able to collect part of the payment so we will issue you with a credit to the value of the over payment to be used with any future orders If you prefer you can send 2 separate cheques i.e. one cheque for the cost of a single DVD and a cheque for the additional cost of a second DVD (double disc set) if the additional payment is not needed it will be returned with the DVD. Alternatively you can leave the payment section of the cheque blank and we can fill it in for you with correct amount..

Posting your tapes to us

We strongly recommend sending your video and camcorder tapes by royal mail special delivery or another trusted courier. Smaller camcorder tapes are best sent in their original plastic case in a good quality bubble wrap style envelope please label the tapes and cases. Full size VHS video tapes are heavy and can easily be damaged, we advise sending them in cardboard sleeves the type normally associated with blank VHS tapes, using a good quality bubble wrap style envelope or cardboard box. If possible try to bind the video tapes together (Clinging film type food wrap works well) or pack tightly to avoid movement and possible damage by colliding with each other if the package is shaken. Please ensure the actual video tapes are labelled not just the sleeves
We will send you e-mail advising when your parcel arrives with us.

Our Secure Split Postage System

For increased security of your special videos ,we introduced a split delivery system. We post out your DVD (s) first and it's only when we have received confirmation from you that they have arrived safely and all is OK than we will either return your original tapes or recycle / dispose of them locally for you, depending on the option you have chosen.

We charge a fixed amount towards the postage for the entire order of £2.95 for DVDs Only by Royal mail Confirmed delivery .

Or £7.95 for DVDs by Royal Mail 1st class Confirmed delivery + Original Tapes sent separately 2nd class, we contribute the difference on the larger orders If we have your e-mail address we will advise you when they have been posted and supply a tracking number if appropriate.

Can I use my DVD for editing?

There is not a simple answer to this question. With most domestic editing software you can't edit from a DVD without first converting the video content of the DVD to a suitable editable digital file usually Mpeg2 this is commonly known as ripping the DVD. Some more recent software may have DVD file importer / converter included that will allow you to convert the files from our DVDs. With our Rescue service we can also produce an Mpeg2 format digital file that is suitable for use with most "Windows" based PC editing software and we can supply a copy of this file for you on a DVD data disc for a small additional cost normally £5.The Mpeg2 file can be copied to your Hard Disc Drive on your computer and imported into suitable editing software without having to be previously converted. (please note an Mpeg2 file will NOT work with most Apple based software or play on most DVD recorders)

Can I make my own copies of the DVD?

Yes. The DVD is made from video material you supply so we do not put any restrictions on copying the DVD discs.
However our current additional copy price of £5 or down to £3.34 if you order 3 additional copies (Professionally produced and presented the same as the main copy) may be worth considering

Copyright

We are happy to rescue and transfer tapes recorded on camcorders or home video recorders, from TV broadcasts and professionally recorded videotapes you have commissioned e.g. Wedding Videos, professionally recorded videotapes where you own the copyright or have been granted permission to have the tape(s) transferred to DVD.

We will NOT normally rescue and transfer from commercially sold video tapes (If the video tape label, the case or the video footage contains “Copyright” © on it or otherwise indicates that permission is required prior to copying) however we are prepared to make the following exceptions

1) If DVDs are not available to purchase for your particular video and the copyright owners have given their permission for you to have a personal transfer carried out.
(We have transferred many video’s where permission has been granted for a personal transfer to be carried out. If you have obtained permission please either e-mail or send a copy to us with your tapes.)

2) If you can provide evidence that the video was recorded some time ago and that DVDs have not been made available for that tape or tapes and the transfer is for your personal use only.

If we receive commercially recorded or copyright videotapes from you without appropriate permission / evidence, we will ask you to contribute to the return postage cost.

Hopefully we have covered any question or concerns you have, if not or you would like more information, please feel free to phone or e-mail me. michael.plant@DVDedit.co.uk



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